Frequently Asked Questions
Charity Bank Details
We are an HMRC approved and audited Payroll Giving Agency and administer Payroll Giving schemes for more than 1,200 employers across Great Britain and Northern Ireland. We regularly receive donation instructions from employees wishing to support charities through Payroll Giving.
If we've approached you for your bank details, one of our donors has nominated you to receive their donation.
We require your banking details to make payments securely by BACS transfers.
It’s our policy and part of our necessary due diligence procedures to validate all bank details.
Supplying us with a paying in slip or void cheque enables us to verify the charity name, sort code and account number provided on the Charity Bank Details Form. This ensures that the funds we transfer reach the donors' intended charity(ies).
We are an HMRC-approved and audited Payroll Giving Agency, in operation since 1987
Please see the HMRC List of approved Payroll Giving agencies.
We are also a registered charity (Registration No. 1128013).
Payroll Giving deductions and supporting documents are sent to Charitable Giving to be processed and distributed on a monthly cyclical basis.
Once Charitable Giving is in receipt of funds and necessary documentation, under HMRC regulations, funds may take up to 35 days to be distributed.
Assuming availability of funds and charity information, Charitable Giving processes and distributes donations to nominated charities by secure BACS transfer within 10 working days of receipt of an account holder’s instruction.
Payments from Charitable Giving will include one of the following references:
- CHARITABLE GIVING/PAYROLL GIVING – Payroll Giving donations (regular single monthly payment)
- CHARITABLEGIVINGVA/CHARITABLEGIVINGVA – Donations from Individual or Corporate Options Account holders (payments made when requested)
- CHARITABLE GIVING / BENEVITY - Charitable Giving distribute funds to charity on behalf of employers who use Benevity's online platform, Spark.
Charities are not entitled to claim Gift Aid on Payroll Giving donations.
Payroll Giving deductions are taken from gross pay before Income Tax is applied, the tax advantage remains with the individual making the pledge.
For donations funded by post-tax income Charitable Giving may, upon request and where eligible, claim the Gift Aid on behalf of donors.
PFO stands for Professional Fundraising Organisation.
PFO’s are experienced promotional organisations. They make no charge to the employers they work with and are funded by the charities they represent to promote the Payroll Giving scheme.
From April 2016 Charitable Giving will be making Payroll Giving and other distributions to charities on behalf of employers who have elected to facilitate their employees’ charitable efforts by providing them with Benevity’s innovative and engaging online platform, Spark.
Spark facilitates charitable giving in the workplace together with matching and volunteering opportunities, encouraging both individual and corporate philanthropy (described as “Goodness” by Benevity) amongst clients.
We are excited to be working alongside a partner with both measured global success in the marketplace and the same commitment to maximising contributions to charities through a unique range of giving solutions.
The Benevity team shares our dedication to providing outstanding service and customer care to all stakeholders – employers, donors and charities alike!
Find out more about Benevity and their full suite of solutions here www.benevity.com
or email firstname.lastname@example.org
The charge for Charity Reports is based upon the number of donors giving each month, charges start at £18 per annum.
Please contact us.
The Charity Report contains a breakdown of donations given in the previous month, by donor. Donor contact details may be included where explicit consent has been given.
The reports are generated automatically, so payments made throughout the month on behalf of Options and Corporate Account holders will be instantly visible.
Details of Payroll Giving donations will be accessible within the first 5 working days of each calendar month.
To ensure compliance with GDPR (General Data Protection Regulation) the format of Charity Reporting Statements has been changed to include Donor Communication Preference Information.
Where consent to share has been actively obtained from a donor, charities will see this indicated with ‘yes’ in the appropriate field (Email/SMS/Post or Telephone).
If 'yes' does not appear then consent has not been explicitly granted and any data shared must be deemed historic.
It is the responsibility of the charity to ensure that they act on any updated information (which supersedes any previous instructions) and remove out of date information from their system.
Any contact information shared with charities should ONLY be used in relation to Payroll Giving donations, not matched to any other donor profiling in their database.